Welcome to Trustxplore. We respect your privacy and are committed to protecting your
information.
1. Information We Collect
- Business & Account Info: hotel name, contacts, billing
- User Info: logins, staff details
- Guest Review Data: from Google, Trustpilot, Expedia, Booking.com, etc.
- Technical Data: IP address, browser type, device info
- Payment Info: processed securely via PCI-DSS compliant providers
2. How We Use Information
- Provide & improve our RMS platform
- Centralize hotel guest reviews & reporting
- Enable integrations with third-party OTAs
- Process subscriptions and billing
- Ensure compliance with privacy regulations (GDPR, CCPA)
3. Sharing & Disclosure
We do not sell personal data. We share data only with:
- Hosting & IT service providers
- Authorized third-party platforms (Google, Expedia, Trustpilot)
- PCI-DSS compliant payment processors
- Legal authorities if required
4. Data Ownership
Hotels always retain ownership of guest review data. We act only as a data processor.
5. Security
- Encrypted data in transit & at rest
- PCI-DSS compliance for payments
- Regular monitoring & audits
6. Your Rights
- Access, correct, or delete your data
- Opt out of marketing emails
- GDPR/CCPA: request portability or restriction
7. International Transfers
Data may be stored in the USA and transferred internationally in compliance with law.
Contact: support@trustxplore.com